Shipping Policy

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At Luxotica Fragrance, we strive to deliver your orders safely and on time. Please read our shipping policy carefully before placing your order.

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1. Order Processing Time

• All orders are processed within 1–2 business days after confirmation.
• Orders are not processed on Sundays or public holidays.
• You will receive an email confirmation once your order has been shipped.

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2. Shipping Time

• Standard delivery typically takes 3–7 business days depending on your location.
• Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

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3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• We may offer free shipping on selected products or promotional campaigns.

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4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your order using the tracking link provided.

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5. Incorrect Address

• Please ensure that your shipping address is accurate at the time of placing the order.
• Luxotica Fragrance is not responsible for delays or losses due to incorrect or incomplete address details provided by the customer.

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6. Damaged or Lost Packages

• If your package arrives damaged, please contact us within 24 hours of delivery with clear photos.
• If your order is lost in transit, please contact our support team, and we will assist you in resolving the issue with the courier partner.

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7. International Shipping

Currently, we ship within India only. International shipping options may be introduced in the future.

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8. Contact Information

If you have any questions regarding shipping, please contact us at:

Email: support@luxoticafragrance.com

Thank you for shopping with Luxotica Fragrance.