At Luxotica Fragrance, we want you to love your purchase. If you're not satisfied, here's how you can return or exchange your product.
Eligibility for Returns:
Products can be returned within 3 days of purchase. The product must be unused and in its original packaging.
Exchange Policy:
If you wish to exchange an item, you can do so within 3 days of purchase. The item must be unused and in its original condition.
Return Process:
To start a return, please contact our customer service team. We will guide you through the process.
Refunds:
Once we receive the returned product, we will inspect it. If approved, your refund will be processed within a few business days.
Shipping Costs:
Customers are responsible for return shipping costs unless the product is damaged or incorrect.
If you have any questions, feel free to contact us at support@luxoticafragrance.com or info@luxoticafragrance.com